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Hotel · Oaxaca · Oaxaca

Casa Naila Hotel Boutique

A five-star boutique in Oaxaca with a 9.1 guest rating, free airport shuttle, and a terrace for mezcalitas.

  • Free airport shuttle and valet parking
  • Rooms rated 9.6 by guests
  • 24-hour reception and security
9.1 Perfect 154 reviews Booking.com 9.1 · 154 reviews

About

Casa Naila Hotel Boutique

Casa Naila Hotel Boutique sits a 10-minute walk from Museo de los Pintores Oaxaquenos in Oaxaca's Centro. The hotel pairs colonial charm with modern comfort: non-smoking rooms, air conditioning, and flat-screen TVs. Guests can unwind on the sun terrace or in the garden, and the bar/lounge area is ready for a mezcal or coffee.

Sustainability is a quiet theme here. The hotel avoids plastic, offering refillable glass water bottles in the lobby, and turns down beds at night with little treats. Staff are attentive and knowledgeable, arranging tours and accommodating breakfast requests. With 24-hour security and a safe deposit box, it's a secure base for exploring Oaxaca.

  • Non-smoking rooms
  • Wi-Fi
  • Car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Top-rated rooms and service — Guests award the rooms 9.6 and service 9.7, citing comfortable beds, clean bathrooms, and attentive staff who go out of their way.
  • Free airport shuttle and rides around town — Complimentary airport shuttle and local transportation make navigating Oaxaca easy and enjoyable.
  • Eco-friendly practices — Plastic-free with refillable glass water bottles in the lobby—a detail guests repeatedly praise.

Worth weighing

3 to weigh
  • General rating lags behind rooms — While rooms score 9.6, the general category sits at 8.6, suggesting some aspects of the overall experience may vary.
  • Check-in window is limited — Check-in runs from 15:00 to 23:59, so late arrivals after midnight may need to plan ahead.
  • Pets allowed, but note the policy — Pets are welcome, with amenities available, but consider how that fits your travel needs before booking.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Large Double Room

  • 1 Double bed,2 King Size Beds,2 Single beds

Superior King Suite

  • 1 King-size bed,2 King Size Beds

Deluxe Twin Room

  • 2 Single beds,1 King-size bed

King Room

  • 1 King-size bed

Superior Suite

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • 24-hour security
  • Safe deposit box
  • VIP check-in/ -out

Parking & Transport

  • Car park
  • Valet parking
  • Free airport shuttle

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • In-room breakfast
  • Welcome drink
  • Tea and coffee facilities

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Flat-screen TV
  • Free toiletries
  • Ironing facilities
  • Cots

Services

  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Pet amenities available

Outdoor & View

  • Terrace
  • Sun terrace
  • Garden area
  • Garden furniture

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.1
Perfect 154 reviews

Guest-rated 9.1/10 from 154 reviews

Booking.com · 9.1 · 154 reviews
9.1Verified guest

“The room was comfortable and the shower had fantastic water pressure. Service was attentive, and the location near the center plus the free airport shuttle made it easy.”

9.1Verified guest

“The garden view from the hotel is lovely.”

9.1Verified guest

“The smoked guinea fowl at Casa Naila was incredible—a real culinary highlight that matched the vibrant local scene. The rooftop terrace was perfect for mezcalitas, and the staff treated us like family.”

9.1Verified guest

“Attentive staff really enhanced the stay. I loved the comfortable room with beautiful decor, and the complimentary rides around town made getting around simple.”

9.1Verified guest

“After previous trips to Oaxaca, this place stood out with a fine room and attentive staff. The complimentary rides around town were a great bonus.”

9.1Verified guest

“The setting is beautiful and the experience fantastic. Staff are incredibly friendly and helpful, rooms well-equipped with comfy beds and clean bathrooms, and the TV was set to a relaxing channel. Breakfast was great and catered to requests. Their plastic-free policies are fantastic—glass water bottles can be refilled in the lobby, and nightly treats make guests feel at home.”

04 — Location

Getting around Oaxaca

The property sits in Oaxaca.

Location: The hotel is a 10-minute walk from Museo de los Pintores Oaxaquenos, putting you near Oaxaca's cultural heart.

Getting around: The complimentary airport shuttle and rides around town simplify exploring, and valet parking is available if you drive.

Dining: The on-site restaurant and bar/lounge serve local flavors, with the smoked guinea fowl a standout. The rooftop terrace is a spot for mezcalitas.

Av. Jose Maria Morelos 1205 Ruta Independencia Centro Av. Jose Maria Morelos 1205 Ruta Independencia Centro, Oaxaca, Oaxaca, 68000, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
10 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00.

Is parking available?

Yes, the hotel offers valet parking and a car park.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel provide an airport shuttle?

Yes, there is a free airport shuttle.

Is there air conditioning in the rooms?

Yes, air conditioning is listed among the amenities.

Does the hotel offer breakfast?

Yes, in-room breakfast is available, and guests mention it can cater to different requests.

Are there family-friendly amenities?

Cots are available, and the hotel has family-friendly touches like a sitting area.

The bottom line

Casa Naila Hotel Boutique earns its 9.1 rating with standout rooms, attentive service, and a plastic-free ethos. It's a solid choice for travelers who value comfort and sustainability, with the free shuttle a practical perk.

9.1From the editorial desk

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